Upstart Digital Marketing Agency
Effective Date: 26 October 2026

1. General Information

The information provided on the Upstart Digital Marketing Agency website, https://www.upstartdigitalmarketingagency.in/, is intended to describe our services, packages, capabilities, and business offerings.

We provide AI-powered web solutions and digital marketing services, including:

1. Web Development
2. eCommerce Development
3. Performance Marketing
4. SEO Services
5. Social Media Marketing
6. Content & Creative
7. AI & Automation
8. Lead Generation
9. Website Maintenance
10. Video Marketing & Reels Creation

We make reasonable efforts to keep our website information accurate and current. However, service descriptions, package details, pricing, availability, and technical requirements may change.

Customers should review the applicable service page, package description, checkout details, and written agreement before placing an order.

2. No Guarantee of Business Results

Digital marketing and website services depend on many factors, including market conditions, competition, customer demand, website quality, pricing, advertising budgets, platform policies, and the client’s business operations.

Unless expressly agreed in a separate written agreement, we do not guarantee:

• Specific revenue or profit.
• A particular number of sales or customers.
• A minimum number of leads or inquiries.
• A specific conversion rate.
• A particular return on investment.
• A specific amount of website traffic.
• A particular advertising performance level.
• A guaranteed business growth rate.
• A specific date by which commercial results will be achieved.

Our responsibility is to provide the services and deliverables agreed upon in the applicable order, subject to its terms and applicable law.

3. SEO Disclaimer

Search Engine Optimization (SEO) involves improving a website’s search visibility through activities such as keyword research, technical optimization, content recommendations, and on-page improvements.

Search engine rankings are controlled by third-party search engines and may change without notice.

We do not guarantee:

• First-page Google rankings.
• A specific keyword position.
• Permanent search engine rankings.
• A guaranteed increase in organic traffic.
• A specific number of backlinks or search impressions unless expressly included in the order.
• A particular number of leads, inquiries, or sales from SEO.
• A guaranteed timeframe for ranking improvements.

SEO outcomes may be affected by algorithm updates, competitors, website history, technical issues, content quality, search demand, and other factors outside our control.

Any ranking estimates, traffic forecasts, case studies, examples, or projections are illustrative unless expressly stated otherwise in a written agreement.

4. Advertising and Performance Marketing Disclaimer

Our Performance Marketing services may include campaign setup, campaign management, targeting, tracking, monitoring, and optimization.

Advertising platforms determine ad approvals, delivery, auction results, costs, account restrictions, and other platform-specific outcomes.

We do not guarantee:

• Approval of every advertisement.
• A specific cost per click or cost per lead.
• A specific number of impressions or clicks.
• A specific number of conversions.
• A particular return on ad spend.
• Guaranteed sales or revenue.
• Continuous advertising account access.
• Uninterrupted campaign delivery.
• A particular advertising cost or result.

Advertising platforms may change their algorithms, policies, pricing, interfaces, and technical requirements at any time.

Advertising budgets

The client’s advertising budget is separate from the Agency’s service fee.

Where possible, clients should pay advertising platforms directly through their own advertising accounts and payment methods.

We are not responsible for advertising expenditure charged directly by a third-party platform. Refunds of such expenditure are governed by the platform’s own billing and refund policies.

Our own service fees remain subject to the applicable service agreement and Refund & Cancellation Policy.

5. Social Media Disclaimer

Social media platforms control their algorithms, account features, content distribution, advertising systems, and community guidelines.

We cannot guarantee:

• A particular number of followers.
• A specific level of engagement.
• A particular number of views or impressions.
• Viral content.
• Continuous organic reach.
• A specific number of inquiries or sales.
• Approval or continued availability of every post or advertisement.

Platforms may remove content, restrict features, suspend accounts, or change their policies.

We will perform the social media services expressly included in the client’s order, but platform-controlled results are not guaranteed.

6. Website Development Disclaimer

We develop and configure websites according to the agreed project scope and technical requirements.

Website functionality may depend on the selected hosting provider, domain registrar, plugins, themes, APIs, third-party software, browser compatibility, and other external services.

Unless expressly included in the order, we do not guarantee:

• Compatibility with every device, browser, plugin, or external system.
• Unlimited revisions or design changes.
• Unlimited website maintenance.
• Uninterrupted website availability.
• Freedom from every possible security threat.
• Compatibility with future third-party updates.
• A specific search ranking or commercial outcome.

The client is responsible for reviewing and approving website content, prices, product information, legal notices, and other business information before publication.

Domain registration, hosting, SSL certificates, premium plugins, and third-party subscriptions are subject to their respective providers’ terms unless expressly included in the purchased package.

7. eCommerce Disclaimer

eCommerce services may include online store development, product catalog configuration, payment integration, shipping integration, and related functionality.

We do not guarantee that an online store will generate a particular volume of sales, achieve a specific conversion rate, or operate without interruption.

The client remains responsible for the lawful operation of the store, including:

• Product descriptions and product claims.
• Product pricing and availability.
• Inventory.
• Order fulfilment.
• Shipping and delivery.
• Customer support.
• Refunds and returns.
• Tax obligations.
• Consumer disclosures.
• Payment gateway and marketplace accounts.
• Compliance with laws applicable to the client’s products and business.

Third-party payment gateways, marketplaces, shipping providers, and other external services may impose their own fees, restrictions, and conditions.

8. AI & Automation Disclaimer

Our AI & Automation services may use artificial intelligence systems, third-party models, APIs, automation platforms, and external software.

AI-generated output may be incomplete, inaccurate, outdated, biased, or unsuitable for a particular purpose.

Unless expressly agreed otherwise, AI-generated content or output should not be treated as professional legal, medical, financial, tax, or other regulated advice.

The client should independently review and verify AI-generated material before publishing it, sending it to customers, or relying on it for important decisions.

We do not guarantee that third-party AI systems will remain available, retain the same features, or produce identical results over time.

Third-party API charges, subscriptions, usage fees, and platform restrictions may apply.

9. Lead Generation Disclaimer

Lead-generation services may include landing pages, inquiry forms, advertising campaigns, lead capture systems, and related integrations.

We do not guarantee a particular number of leads, qualified prospects, appointments, customers, or sales.

Lead quality and commercial outcomes may depend on factors such as:

• The client’s product or service.
• Pricing and offers.
• Target audience.
• Market demand.
• Advertising budget.
• Website experience.
• Follow-up speed.
• Sales processes.
• Competition.
• Accuracy of the information supplied by the client.

The client is responsible for handling leads lawfully and complying with applicable privacy, data protection, and marketing requirements.

10. Content & Creative Disclaimer

Content & Creative services may include copywriting, graphics, website content, promotional materials, and other creative deliverables.

The client must review the accuracy, suitability, and completeness of deliverables before publication.

Unless expressly agreed in writing, we do not guarantee that content will achieve a particular ranking, engagement level, sales result, or advertising performance.

The client is responsible for confirming that business claims, product descriptions, offers, testimonials, and supplied materials are accurate and lawful.

Third-party images, fonts, templates, music, and other licensed assets remain subject to their applicable licence terms.

11. Video Marketing & Reels Creation Disclaimer

Video Marketing & Reels Creation may include short-form videos, reels, editing, captions, motion graphics, and related creative work.

We do not guarantee that a video or reel will become viral, achieve a particular number of views, generate a particular level of engagement, or result in a specific number of sales.

Results depend on audience behaviour, platform algorithms, creative content, publishing schedules, competition, and other factors outside our control.

Production requirements, revisions, licensing, and deliverables are determined by the applicable package or approved quotation.

12. Website Maintenance and Security Disclaimer

Website maintenance services are limited to the tasks and support expressly included in the selected package or agreement.

Although we may perform agreed maintenance and security-related tasks, no website can be guaranteed to be completely secure or continuously available.

We cannot guarantee protection against every cyberattack, malware incident, hosting failure, data loss event, or third-party vulnerability.

The client should maintain appropriate backups, secure account credentials, use supported software, and follow reasonable security practices.

Any backup, restoration, emergency support, migration, or advanced security work outside the agreed scope may require a separate order.

13. Third-Party Websites and Services

Our services may use or link to third-party websites, platforms, plugins, software, APIs, hosting providers, payment gateways, advertising platforms, and other external services.

We do not own or control those third-party services unless expressly stated.

We are not responsible for independent changes to third-party pricing, terms, features, availability, security, or policies.

Customers should review the relevant third-party terms and privacy policies before using those services.

This section does not exclude responsibility that cannot lawfully be excluded.

14. Pricing, Packages and Additional Charges

Prices, package features, and service availability may change over time.

The package and order details accepted by the customer will determine the agreed scope and applicable charges.

Additional pages, features, integrations, revisions, creative assets, subscriptions, and other requirements may incur additional charges when they fall outside the purchased scope.

We will communicate additional charges and obtain approval before undertaking chargeable additional work, except where an existing agreement clearly authorizes the work and charge.

15. Testimonials, Case Studies and Examples

Testimonials, portfolio items, case studies, examples, and performance illustrations may be displayed to demonstrate our services and previous work.

Past performance does not guarantee future results.

Each client’s results may differ according to their business, industry, budget, market conditions, website, and other circumstances.

Any testimonial presented as genuine should reflect the relevant person’s actual experience and should not be interpreted as a promise of identical results.

16. Information Supplied by Clients

Clients are responsible for the accuracy, completeness, legality, and suitability of the information and materials they provide.

We may rely on client-supplied information when carrying out the agreed services.

Clients should review their website content, advertisements, products, prices, claims, and other business materials before publication.

We may request corrections or clarification where supplied information appears incomplete, inconsistent, or unsuitable for the requested work.

17. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from matters outside our agreed service obligations, including third-party platform changes, search engine updates, advertising account restrictions, or interruptions to external services.

Nothing in this Disclaimer excludes or restricts liability for fraud, wilful misconduct, or any other liability that cannot legally be excluded or restricted.

Any additional limitation of liability will be governed by the applicable Terms & Conditions and Client Service Agreement and will remain subject to applicable law.

18. No Waiver of Consumer Rights

This Disclaimer is intended to explain the nature and limitations of our services.

It does not remove rights or remedies that customers are entitled to under applicable law.

If a provision of this Disclaimer conflicts with a mandatory legal requirement, that requirement will prevail.

19. Changes to This Disclaimer

We may update this Disclaimer to reflect changes in our services, website, technology, business operations, or legal requirements.

The current version and effective date will be published on our website.

The applicable terms for an existing order will be determined by the accepted order documents and applicable law.

20. Contact Information

For questions about this Disclaimer or our services, contact:

Upstart Digital Marketing Agency

Office Address: Office No. 7, Chetna Towers, Near Deogiri Bank, Zambad Estate, New Usmanpura, Chhatrapati Sambhajinagar, Maharashtra – 431005, India.

Email: care@upstartdigitalmarketingagency.in
Phone: +91 9421330832
Website: https://www.upstartdigitalmarketingagency.in/